Refund policy
RETURN & EXCHANGE POLICY
(14-Day Premium Return Window)
We understand that confidence in your purchase matters.
You may request a return or exchange within 15 days of delivery, subject to the following conditions:
Eligibility
Items must:
• Be unworn and unused
• Be in original condition
• Include original box, packaging, tags, and accessories
• Show no signs of creasing, sole wear, or damage
We reserve the right to decline returns that do not meet our quality standards.
Exchanges
Size exchanges are subject to stock availability. If unavailable, store credit will be issued.
Return shipping costs are the responsibility of the customer unless the item is defective.
REFUND POLICY
Approved returns will be processed within 7–14 working days.
Refund options:
• Local bank transfer (Sri Lanka accounts only)
• Store credit
Original shipping fees are non-refundable unless the product was defective or incorrect.